Every claim is scrubbed for errors before it ever reaches a payer, submitted through the right clearinghouse or portal, and tracked from submission to payment — not filed and forgotten.
Other billing scopes
Every claim is checked against payer edits and formatting rules before it's sent — catching errors before a payer ever sees them.
Claims go out through the correct clearinghouse or payer portal — including Grow Therapy, Alma, Headway, Talkspace, and RULA.
Submission and acceptance status is logged for every claim, so nothing silently disappears into a payer queue.
Anything rejected or stuck is routed straight into denial management, not left to expire past a filing deadline.
Behavioral health practices increasingly bill through managed-care platforms rather than traditional clearinghouses alone. We submit and track claims directly inside the portals mental health practices use most.
Claims typically submitted within two weeks of the first booked appointment.
Submission windows up to 41 days after the appointment, with manual verification.
Manual verification before billing, typically with stronger payout rates.
High-volume and appointment-level billing, handled at scale.
Correcting and resubmitting a rejected claim takes staff time that a clean first submission never needed.
Most payers give a limited window to file — a claim stuck in rework can quietly age past that deadline.
The faster a clean claim goes out, the faster it comes back as revenue — compounding across every visit, every week.
Weekly and monthly reports show what's been billed, what's pending, and what's been paid — so claims management never feels like a black box you have to ask about.
Claims management is part of our full Medical Billing service — 2.5% to 5% of collections, no flat monthly fee.
Book a Free ConsultClaims are scrubbed for errors, then submitted electronically through the appropriate clearinghouse or payer portal, with confirmation tracked for every submission.
Most go out within days of the visit, though timing depends on the platform — Alma, for example, allows submission windows up to 41 days after the appointment.
Front-end clearinghouse rejections are corrected and resubmitted the same day they're caught, since they usually point to a data error rather than a coverage issue.
That moves into Denial Management — reviewed, corrected where possible, and appealed with supporting documentation.